MyVehicle.ie · Vehicle checks
Vehicle reports delivered in a WhatsApp message
Customers send a registration number in chat and get a vehicle report back, with no app to install and no form to fill.
- to request a report
- 1 message
- where the report is delivered
- In chat
MyVehicle.ie lets buyers check a vehicle before they pay. With Orbiflow, that check now starts and ends in WhatsApp.
The flow
- The customer sends a registration number.
- The flow replies straight away to say the check is running.
- The report comes back in the same chat.
Why WhatsApp
Customers are already there. There is no app to install and nothing to log in to, so the path from question to answer is one message long.